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Privacy Policy

Last updated: 23 October 2026

This Privacy Policy explains how Astro 24 - Astrology AI ("Astro 24", "we", "our", "us") collects, uses, shares and protects your information when you use our mobile application (the "App"). It is published in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (the "DPDP Act"). By using the App, you agree to the practices described below.

1. Information We Collect

  • Account information. When you sign in with Google (or Apple on iPhone), we receive your name, email address and profile picture, and a unique account ID.
  • Birth details. The name, gender, date of birth, time of birth (optional) and place of birth you enter, including the place's approximate latitude and longitude. These are needed to prepare your astrological readings.
  • Your questions and chats. The messages you send to the astrologers and the replies you receive. Your chat history is stored on your device; we do not keep a copy of your conversations on our servers (see Section 3).
  • Photos you attach. If you attach a photo (for example, a palm or a kundli page), it stays on your device and is shown in your chat. It is not uploaded to our servers.
  • Usage and device data. App interactions (such as screens viewed, astrologer chosen, and subscription steps), device model, operating-system and app version, language, crash diagnostics, a push-notification token, and app-install attribution data (for example, which ad or link led to the install).
  • Payment information. Payments are processed by Razorpay (and, where enabled, Paytm). We never see or store your card number, CVV, UPI PIN or bank credentials. We receive only the plan, amount, date, status and transaction references needed to activate and manage your subscription.
  • Support messages. If you contact us through in-app Chat Support, the messages you send and your email address.

2. How We Use Your Information

  • To create your account and keep you signed in.
  • To prepare personalised astrological readings from your birth details and questions.
  • To restore your birth details when you sign in again or on a new phone.
  • To count your messages and apply the free and Premium message limits.
  • To process payments, start and renew subscriptions, and handle cancellations.
  • To send notifications you can switch off, such as your daily rashifal reminder.
  • To measure and improve the App, fix crashes, and prevent fraud and abuse.
  • To respond to support requests and grievances, and to comply with law.

We do not sell your personal data, and we do not use your chats for advertising.

3. How Your Readings Are Generated

The astrologers in Astro 24 are AI personas. When you send a message, the App securely sends your recent conversation, your birth details and your chosen language to our server (Google Cloud Functions, hosted in Mumbai, India). The server sends them to Anthropic, our AI provider, to generate the reply, and streams the reply back to your phone.

  • We do not store the content of your messages on our servers. We keep only technical logs (such as message counts and processing time) and an anonymous message counter for your account.
  • Anthropic processes this data to provide the service to us and, under its commercial terms, does not use it to train its models.
  • Your chat history lives on your phone. Deleting a chat in the App, or deleting the App, removes it from your device.

4. Third-Party Services

We share data only with service providers that help us run the App, each for the purpose listed:

  • Google Firebase (Authentication, Firestore, Cloud Functions, Cloud Messaging, Analytics, Crashlytics, Remote Config, App Check) — sign-in, storing your birth details, generating replies, notifications, analytics, crash reports and protecting against fake requests.
  • Anthropic — the AI model that writes the astrologers' replies.
  • Razorpay and Paytm — payments and UPI AutoPay mandates.
  • PostHog — product analytics.
  • Meta (Facebook) App Events and Google Play Install Referrer — measuring which ads and links lead to installs.
  • Crisp — in-app Chat Support.
  • Open-Meteo — city search when you enter your place of birth (only the text you type is sent).
  • Our backend (api.codeally.dev) — your account, subscription status and profile.

We may also disclose information if required by law, court order or a government authority, or to protect the rights and safety of our users and the App.

5. App Permissions

  • Notifications — for reminders such as your daily rashifal. You can turn these off in the App or in your phone's settings.
  • Photos / camera — only when you choose to attach a photo to a chat.

The App does not use your GPS location.

6. Data Security

Data is encrypted in transit (HTTPS). Access to our databases is restricted: your stored birth details can be read only by your own signed-in account, and requests to our servers must come from the genuine App. No system is perfectly secure, but we take reasonable measures to protect your information.

7. Data Retention

  • Account and birth details: until you delete your account.
  • Chat history: on your device only, until you delete the chat or the App.
  • Anonymous message counter: kept after account deletion only to prevent repeated free-message abuse; it contains no name, email or chat content.
  • Payment and transaction records: up to 8 years, as required by Indian tax and accounting law.
  • Analytics and crash data: as per each provider's retention settings, typically up to 14 months.

8. Children

The App is not intended for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has given us information, contact us and we will delete it.

9. Your Rights

Under the DPDP Act you may:

  • Access a summary of the personal data we hold about you.
  • Correct or update your data — you can edit your birth details any time in Settings.
  • Delete your account and data — see the Delete Account page.
  • Withdraw consent, for example by switching off notifications or deleting your account.
  • Nominate another person to exercise these rights on your behalf.
  • Raise a grievance with us (Section 11), and, if unresolved, with the Data Protection Board of India.

10. Changes to This Policy

We may update this policy from time to time. We will change the "Last updated" date above and, for significant changes, notify you in the App.

11. Contact & Grievance Redressal

For privacy questions, data requests or grievances, contact us through Settings → Chat with us in the App. We aim to acknowledge grievances within 48 hours and resolve them within the timelines required by law.